THE COMPANY

The company missing-pen was founded in May 2002 by Rolf Thiel. At this point in time, he could already look back on years of experience because of his activities in the family-run stationery business.

We see ourselves as a global company that lives and breathes service and customer proximity. In our online store, every writing instrument enthusiast will find what they are looking for, from the businessman to the one-time buyer. We are in love with fine writing instruments and see it as a privilege to work with them every day.

Conscientious and speedy processing of your order is a matter of course for us.

ROLF THIEL

CEO, Founder & Owner

In the summer of 1986, I started an apprenticeship as a retail salesman in my parents' stationery store and worked there for 16 years.
In 2002 I founded the company missing-pen and have enjoyed working independently every day since then. So I've been in the writing instruments business for more than 35 years. When you have such good employees, you no longer have to feel so important as a boss. 😉

"It's fun every day to bring ideas to work and implement them. When customers are satisfied with their purchases from us, we have achieved our goal."

AARON MAGIN

Project Manager & Authorized Officer

I originally come from the craft industry. The company missing-pen gave me the chance to make a career change in 2021. I am responsible for driving the company forward with new projects. This includes working on the online store, developing new brands, marketing tasks & product photos.

"Working at missing-pen is incredibly fun and brings new challenges every day. My motivation is to never stand still."

ELIAS MAGIN

Warehouse Manager

I have been contributing my ideas to the family business since 2014 and I am happy to work with my brother and uncle!

I take care of the goods purchasing and warehousing. I would also describe myself as an all-rounder who helps where help is needed. My wish for the future is to preserve our identity while continuing to develop in line with the times!

"For me, selling high-quality and beautiful writing instruments means being able to pass on a value for life. I consider it a privilege to be able to make a customer happy!"